Refund and Returns Policy
Simple terms. Clear information.
These terms apply when you use qleir.uk or purchase products directly from Qleir.
1. About Qleir
Qleir is the business responsible for operating this website and supplying products sold through it. The full legal name and registered business details of the entity selling the products should be provided here.
2. Products
We aim to describe our products accurately and keep product information up to date. Images are provided for illustrative purposes, and minor differences in colour, finish or appearance may occur.
3. Prices & Payment
Prices are displayed in GBP (£). Any applicable delivery charges or additional costs will be clearly shown before you complete your purchase.
4. Orders
Placing an order constitutes an offer to purchase a product. An order is subject to acceptance by Qleir. You will receive confirmation when your order has been accepted.
5. Delivery
Delivery information and estimated delivery times are provided during the ordering process. Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control.
6. Installation & Use
Products should be installed, operated and maintained in accordance with the instructions supplied with the product. Failure to follow the supplied instructions may affect product performance and any applicable warranty.
7. Returns & Refunds
Returns and refunds are handled in accordance with our Warranty & Returns Policy and your statutory rights. Nothing in these terms affects any rights you may have under applicable consumer-protection law.
8. Warranty
The Q900 includes a 1-year warranty, subject to the applicable warranty conditions. The warranty does not affect any statutory rights you may have as a consumer.
9. Liability
Qleir will take reasonable care in providing its website, products and services. To the extent permitted by law, Qleir will not be responsible for losses that were not reasonably foreseeable at the time of purchase or for losses arising from improper installation, misuse or failure to follow supplied instructions.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited under applicable law.
10. Governing Law
These terms are intended to be governed by the laws applicable to the jurisdiction in which the legal entity selling Qleir products is registered. The appropriate UK jurisdiction should be confirmed and inserted once the legal entity details have been finalised.
Contact
If you have any questions about these terms, please contact us: