Warranty & Returns

Warranty & Returns

Buy with confidence.

1-Year Warranty

The Q900 comes with a 1-year warranty.

The warranty covers eligible faults arising under normal use during the warranty period, subject to the full warranty conditions.

The warranty does not cover:

  • Accidental damage
  • Misuse or improper use
  • Unauthorised alterations or modifications
  • Incorrect installation, where applicable
  • Normal wear and tear
  • Routine consumable or filter replacement

Returns

14 DAYS

Customers can contact Qleir about returning an eligible product within 14 days.

Where permitted by law, Qleir’s commercial policy is that returned products should be unopened and undamaged. This policy does not affect or restrict any cancellation, return or refund rights available to customers under applicable UK consumer law.

Damaged or Incorrect Orders

If your order arrives damaged, faulty or incorrect, please contact:

info@qleir.uk

Please include your order number and photographs where relevant so our team can investigate the issue.

Refunds

Once an eligible return has been received and checked, approved refunds will be processed back to the original payment method.

Qleir currently aims to process approved refunds within 7 days.

Need help?

Our team is here to assist with warranty and return enquiries.

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